If you have never signed up for a web hosting account or you’re switching companies and the new one employs a Control Panel tool that you haven’t seen before, you may get bewildered about how to carry out a given operation in your account or on your PC. That’s the reason why, a lot of web hosting providers have prepared a knowledge base, which outlines the most frequent queries and issues pertaining to the particular platform they use, instead of adding only some generic info. This sort of knowledge base will permit you to find the required info quickly and easily, so you will not need to commit a lot of time and efforts to stuff that may require something as elementary as clicking on a button or checking off a tickbox. In this way, not only can you get stuff done, but you can also get to know many new and interesting things, both about the way you can manage your account and about the way the hosting service functions in general.
Extensive Online Documentation in Hosting
If you’ve bought your first hosting account through our company or have transferred your website over to us, you will grow used to our services and our custom Hepsia hosting Control Panel in no time thanks to the fact that we have compiled a detailed web-based knowledge base where you can find all the information that you could ever need – both general info in regard to the hosting service as a whole and more specific info about the separate features that you can make use of and the difficulties that you could chance upon. The articles themselves are located in 2 places. The complete article collection can be accessed via the Help section of the Control Panel. You can read relevant articles about the different functions in each Control Panel section as well. You can find out how to accomplish de facto everything, from creating an .htaccess configuration file to managing an electronic mailing list, and all the articles feature exhaustive instructions, so you won’t ever become lost due to an unclear text. Surely, if you face a more specific obstacle and you don’t find a solution in our knowledge base, you can get in touch with our client service team representatives 24/7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which is included in our semi-dedicated servers, will allow you to access the detailed online support documentation that we have prepared for you. The articles themselves include general information on our web hosting services, instructive guides about the different functions that you can use, together with troubleshooting guidelines that can help you correct common issues that you might come across. The topics that we have covered encompass basically everything, from easy things such as how to host a brand new domain in the account, to more complex ones such as which SSH commands are allowed on the semi-dedicated servers. Articles that are dedicated to the features of a specific section of the Control Panel will always be available on the right side of the page that you are on, while the complete article archive can be accessed through the all-encompassing Help section.