A one hour Ticket Solution Guarantee
Each ticket that you send to our customer assist Department will be handled within approximately one hour. The standard issues are going to be taken care of as quickly as possible. Nevertheless, if the support question you have submitted calls for help from a licensed technician, we will forward the ticket to him and will inform you about the delay.
Expert Client Assist Service
We are working for you around the clock to provide you with guidance and technical support and to assist you with any trouble that you could come across as you are taking care of your virtual server. We can easily assist you with all installed in advance software packages, plus your Operating System, server management panel (with respect to the VPS type) and the Site Control Panel produced entirely by our company.
A Descriptive Help Zone
In the Site Control Panel that is included cost–free with the virtual server, you will find an interesting Help zone, containing everything you need to be aware of when managing your web–sites and programs. We have introduced a range of how to articles and reviews and video courses that illustrate the standard website maintenance tasks in an understandable manner.