1 hour ticket response
We are dedicated to providing a quick and appropriate response to each trouble ticket sent by a customer. Our professional support staff members will review your query and will offer you the most effective solution. We offer a 1–hour response time guarantee for all technical support tickets. As a matter of fact, the average tech support ticket response time has proved to be 20 minutes.
An Excellent Tech Support Service
We have a team of web hosting support professionals who are prepared to answer all your questions whenever you are in need of help. The majority of our client care staff representatives have several years of experience in the hosting arena, which means that you can always count on swift and elaborate answers to your problems.
A User–Friendly Help Center
To help you find a quick suggestion on how you can use a specific service, we have integrated a truly intuitive Help Center section in your Site Control Panel. You can search through a huge selection of web hosting account administration articles and website management articles, take a gaze at our F.A.Q. archive or check our instructional video tutorials.