Service Channels

  • Video Tutorials
  • Video Guides

  • You can quickly find out how to employ our InfoKarawaci Control Panel by using our thorough video guides.

  • F.A.Q.
  • A F.A.Q. Section

  • Our Help Center consists of a long lineup of Frequently Answered Questions that include all the sections of our Site Control Panel.

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  • Ticketing System
  • A Ticketing System

  • Our customer support is at your disposal 24/7 to respond to your tech inquiries. Expect a solution within no more than 60 minutes after you have presented your ticket.

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Forms of Support

  • Shared Hosting Support
  • Hosting Help

  • Would you like some advice about your hosting account? Wondering about how to employ a lot of the 100% free programs that we are giving you? Just let us know.

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  • VPS Hosting Support
  • VPS Servers Help & Support

  • Need some guidance managing the SolusVM admin interface? Your VPS is misbehaving? Just notify us, our team will be happy to support you.

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  • Dedicated Hosting Support
  • Dedicated Servers Help & Support

  • We’ll be on duty 24 hours a day to give you some help with any given server administration process or to help you update the current setup of your dedicated server.

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  • Semi-dedicated Hosting Support
  • Semi-Dedicated Hosting Support

  • We have a staff of seasoned techs in a position to help you with anything at all connected with your semi-dedicated server. They are on hand 24/7 all year long.
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