A 99.9% Server Uptime
The major benefit of establishing your own hosting platform is that you don’t need to be worried about compatibility issues – you set up a particular set of software apps in such a manner as to be compatible with a defined set of hardware elements. The result is something considerably more solid and reliable, since there are less possible risks of failure. We have built our cloud hosting platform atop tried and tested hardware parts and a significantly tweaked version of SELinux in an attempt to create a very riskless home for all your sites.
That is the reason why, with all our hosting plans we give you a 99.9% server uptime guarantee. This uptime guarantee is available in all our datacenters.
A 99.9% Network Uptime
Along with our cloud hosting system, we have also set up our own internal network in each one of our datacenters. Everything is based on top–class hardware provided by Juniper. In addition, on each and every router, we have set up a firewall with an intricate algorithm to successfully sift all questionable requests.
This way, in all our datacenter facilities – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter as well as in our AU based datacenter, you will take advantage of a 99.9% network uptime guarantee. And this guarantee is available with all web hosting services in every datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting plans. In case you’re not very pleased with our services, or if you find them insufficient, or if you decide that you must use a VPS servers instead of a cloud hosting plan – we will give you a reimbursement, no questions asked.
All domain name registrations are nonrefundable, but you’ll keep total control of your domains even if you terminate your account with us.
24/7 Technical Support
If you happen to own a web hosting company, your technical engineers are of chief importance. This is the reason why we’ve cautiously gathered a very skillful team of technicians, each with many years of practice behind his back. With their help, we offer 24x7 support with each of our hosting services.
And not only that, we offer a 1–hour response time guarantee. All tech support questions are responded to within an hour and our average response time is less than 20 minutes!